Your business account
Sign in to access your account and billing information.
Customer loginCUSTOMER SUPPORT
Real people.
Ready to help.
Account access, service questions and technical help.
Find the right next step for your business.
HOW CAN WE HELP?
Start with what you need.
Service & technical support
Have your company name, affected service and location ready. Tell us what changed and when the issue started.
Submit a Service RequestAccount questions & changes
Discuss billing, contact information, adding users or changes to your services.
Submit a Service RequestHELP US HELP YOU
A few details.
A clearer starting point.
Keep your account and service information handy when you contact us.
Internet or Wi-Fi trouble
Tell us the affected address, whether all devices are impacted, when the issue began and what equipment lights or messages you can see. Avoid changing network settings before speaking with support.
Business phone trouble
Have an affected number or extension, the time of a recent example and a description of what happened. Let us know whether it affects incoming calls, outgoing calls or both.
Cloud apps or account access
Tell us the application, affected user and any error message. Never send passwords or authentication codes.
Billing or account changes
Have your account number and the relevant invoice or service details ready. If you’re requesting a change, explain what needs to be updated and who is authorized to approve it.
Several locations affected
Share the affected location names, addresses and services. Identify whether the same issue appears across every site or only at specific locations.
PLANNING A CHANGE?
Your next step.
Our starting point.
Moving, adding a location or expanding your team? We’ll help review the services, equipment and timing involved.
ALREADY WITH SELECTCOM?
Let’s get you
to the right team.
For an urgent service issue, call us.
For a non-urgent question, submit a service request.