Your AI-powered
business phone system.

Pause a conversation and pick it up again.

Connect your caller to a colleague or another number.

See when another caller is trying to reach you.

Reconnect with a recent or missed caller.

Show the configured business identity on your calls.

Reach colleagues using your organization’s extension numbers.

Bring several people into one phone conversation.

Add video between supported users and devices.

Review your incoming, outgoing and missed calls.

Set alerts for calls that match your chosen rules.

Make included Canada-wide and USA calls through your business calling service.

Call destinations beyond your included area at the applicable per-minute rates.

Send all incoming calls to another destination.

Route a call elsewhere when your line is busy.

Choose where calls go when you cannot answer.

Set an alternate destination when your calling device cannot be reached.

Forward calls according to the criteria you configure.

Ring configured destinations at the same time.

Try configured destinations in a chosen order.

Let callers reach you through configured alternate numbers.

Apply calling rules around your working hours.

Welcome callers with a menu that directs them to the right destination.

Give callers the right path when you are open or closed.

Distribute calls among colleagues using a configured ringing pattern.

Hold incoming calls until an eligible team member is available.

Use recorded messages to guide and inform callers.

Play selected audio while callers wait.

Use extension numbers to reach configured external destinations.

Redirect calls or play an announcement for a configured user or location.

Choose supported languages for system announcements.

Answer a ringing colleague’s call from your own device.

Help answer calls within your configured pickup group.

Park a call so it can be retrieved from another extension.

See the calling status of configured colleagues or lines.

Deliver an announcement to compatible devices in a paging group.

Use configured intercom-style calling between supported users.

Let an authorized assistant help manage an executive’s calls.

Make an assigned line available on other eligible devices.

Add eligible secondary lines for separate calling needs.

Manage supported primary and additional lines on your device or app.

Let authorized users join a call for assistance or supervision, as configured.

Give unanswered callers a mailbox and a personal greeting.

Review and manage supported voicemail in the app.

Receive voicemail notifications or audio by email as configured.

Give a team access to a configured group mailbox.

Access supported voicemail functions through a phone menu.

Receive fax messages through a compatible configured mailbox.

Use supported desktop, mobile and tablet apps for business calls.

Choose compatible equipment for your workspace and calling service.

Connect supported cordless handsets through compatible base stations.

Use your calling profile on a supported shared device.

Temporarily associate your calling profile with a configured host phone.

Access supported Cisco Call tools from the Teams experience.

Control when your configured device alerts you to calls.

Reject eligible calls that withhold their caller identity.

Block configured unwanted callers.

Allow or reject calls using the rules you set.

Recognize selected callers or alternate numbers by their ringing pattern.

Manage supported restrictions on outgoing and connected-line identity.

Set which calling destinations or call types are allowed.

Configure supported barge-in restrictions and call-bridge warning tones.

Manage calling access for your people in Control Hub.

Organize your calling setup across departments and sites.

Maintain organization, group and personal contacts where supported.

Let eligible users manage supported calling settings in User Hub.

Review available calling reports, quality and troubleshooting information.

Assign supported administrative access to the right people.

Configure supported regional and call-audio settings.

Use supported dial codes for common calling actions.

Configure the callback number used for emergency calls.

Use supported APIs and integrations to connect calling with business workflows.

Bring larger groups together with your Enterprise meeting entitlement.

Host extended meetings within the Enterprise session limit.

Use supported AI questions and meeting summaries to keep up with the discussion.

Sketch ideas and work through them together.

Show applications and content from supported devices.

Control who enters your meeting.

Share meeting management with designated colleagues.

Arrange video and shared content for your audience.

Split a meeting into smaller discussion groups.

Follow supported meeting conversations with captions.

Review supported highlights from the discussion.

Refer back to supported meeting transcripts.

Invite feedback and questions during your meetings.

Record meetings locally or in the cloud, subject to the applicable retention policy.

Protect stored meeting recordings with supported encryption.

Schedule supported meetings from Google Calendar or Microsoft Outlook.

Set up interpretation channels for supported meetings.

Stream supported meetings to configured external platforms.

Exchange supported files during a meeting.

Choose a background for supported video experiences.

Join overlapping sessions where supported; additional simultaneous hosting needs separate host licenses.

Keep conversations moving in individual chats and team spaces.

Find shared messages, files and people.

Share documents and attachments within supported spaces.

Keep replies organized and acknowledge updates.

See supported team availability before reaching out.

Work with external contacts where your organization’s settings allow.

Share audio clips and supported video updates.

Summarize, rewrite and translate supported messages.

Review summaries and transcription options for eligible users and languages.

Reduce distracting noise on supported devices and calling experiences.

Record eligible calls with agreed access and retention settings.

Welcome callers, answer routine questions and route calls using your business information.

Add enhanced agent, supervisor, queue and customer-service tools.

Explore recording-provider, retention and storage options beyond your selected service.

Exchange business texts where number and service eligibility allow.

Broadcast announcements through compatible overhead speakers or a paging adapter. Equipment and setup are quoted separately.

Review a dedicated digital-fax service and its requirements.

Assess compatible multicast notification services and endpoints.

Explore supported mobile-network integration where the service is available.

Review local calling continuity with the required gateway and supported devices.

Assess a deployment that connects existing phone infrastructure with Webex.