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Your business phone.
Wherever work happens.

Bring business calling, messaging and meetings together with Webex by Cisco, delivered by Selectcom Telecom.

Cisco business communication devices

MORE WAYS TO CONNECT

The right voice services.
For the way you work.

Business lines and voice connections for your existing setup.

Digital Business Line

Everyday calling. Digital delivery.

A carrier-delivered digital/cable phone line for your business. Connect compatible phones or an existing system, with calling options matched to your team.

  • Voicemail and voicemail-to-email options
  • Caller ID, call waiting, forwarding and three-way calling options
  • Line hunting for businesses with multiple lines
  • Canada/U.S. calling and international options scoped to your plan

We confirm address eligibility, modem requirements, backup power and compatibility with your phone system or special devices.

Discuss Digital Business Line

Analog Business Line

A familiar line for essential calling.

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A traditional business line for your main number, an existing telephone or a compatible legacy phone system. We review local service availability and the equipment already at your location.

  • Local calling with an established business number
  • Calling-feature options: voicemail, caller ID, forwarding and call waiting
  • Review number-transfer eligibility and existing wiring
  • Assess fax, alarm and terminal requirements before changing service

Line technology, special-device compatibility, features and long-distance options are confirmed before installation.

Discuss Analog Business Line

SIP Trunking

Connect the system you already use.

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Bring public telephone network connectivity to a compatible IP phone system. SIP trunks support incoming and outgoing calls while letting you plan capacity around simultaneous conversations.

  • Inbound and outbound calling for a compatible PBX
  • Direct inward dial numbers and number-transfer planning
  • Call-path capacity matched to busy-period demand
  • Review Internet connectivity, gateway and security requirements

PBX compatibility, emergency-calling configuration, call paths, failover options and migration scope are confirmed in your quote.

Discuss SIP Trunking

Toll-Free

Make your business easier to reach.

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Give customers a toll-free way to reach your business within the agreed calling area. Route calls to an eligible destination and review usage with one team.

  • New toll-free numbers or transfer of an eligible existing number
  • Route inbound calls to your business number or compatible system
  • Review domestic coverage and permitted call origins
  • Usage and incoming-call charges confirmed for your business

Toll-free availability, coverage, routing and applicable usage charges are confirmed in your quote.

Discuss Toll-Free

Domestic & International Long Distance

Stay connected across borders.

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Match your calling plan to the destinations your business calls most. Review Canada/U.S. coverage, overseas destinations and expected usage before choosing a plan.

  • Domestic and Canada/U.S. calling options
  • International rates reviewed by destination
  • Separate landline and mobile destination rates where applicable
  • Review included usage, overage rates and calling restrictions

Included destinations, special-number exclusions, billing increments and current rates are confirmed in your quote.

Discuss Domestic & International Long Distance

MEET YOUR NEXT FRONT DESK

Your customers shouldn’t
meet voicemail first.

Explore an AI Receptionist that helps greet callers, answer common questions and direct conversations to your team.

We’ll review your call flow, business information and handoff needs, then show you how it could work for your business.

DESIGNED AROUND YOUR BUSINESS

AI Receptionist

A welcome. A useful answer.
A clear next step.

  • A professional greetingWelcome callers with a message built around your business.
  • Answers to common questionsHelp with the business information your callers need most.
  • A clear handoffDirect conversations to the right person or team.

Optional service. Capabilities, setup and pricing confirmed during your demo.

BUSINESS PHONE. YOUR QUESTIONS ANSWERED.

The right service.
A clearer choice.

Practical answers about Webex, business lines, SIP Trunking, Toll-Free and Long Distance.

Which business phone service is right for my team?

Webex brings calling and collaboration into one platform. Analog and Digital Business Lines suit compatible phones or existing systems, while SIP Trunking connects a compatible PBX. We review your users, locations, equipment and call flow before recommending a setup.

What does Webex Cloud Calling offer?

Webex provides business calling through compatible desk phones and mobile or desktop apps. Messaging, meetings and enhanced features depend on your plan. Visit our Webex Cloud Calling page to compare plans, devices and options.

Explore Webex Cloud Calling
What is the difference between an Analog and a Digital Business Line?

An Analog Business Line is a traditional option for compatible telephones or legacy systems. A Digital Business Line uses carrier-delivered digital or cable telephony. We confirm the delivery technology, equipment requirements and available features for your address.

When should I consider SIP Trunking?

SIP Trunking is an option when you want to connect a compatible IP phone system to the public telephone network. We review your PBX, numbers, simultaneous calling needs, connectivity and migration requirements.

How many lines or call paths do I need?

The right capacity depends on how many calls your business handles at the same time, not just the number of employees. Share your busy-period demand, reception requirements and shared-phone needs so we can size the service.

Can I keep my existing business number?

We review number-transfer eligibility for the service and location you choose, including eligible toll-free numbers. Keep your current service active until we confirm the transfer is complete.

Can I reuse my phones or existing phone system?

Possibly. Compatibility depends on the phone model, system, firmware and connection type. Send us your equipment details before ordering; we will confirm what can be reused and what needs to change.

Do these services need Internet or backup power?

Requirements vary by service. Webex apps, IP phones and SIP connections rely on suitable network connectivity; digital telephony equipment may also need local power. We review your connection, equipment and backup options before installation.

Can I connect a fax machine, alarm or payment terminal?

Special devices must be checked individually. Tell us about fax machines, alarm panels, payment terminals and other equipment that uses your phone line. We confirm compatibility and any testing or alternative connection required before changing service.

How does a Toll-Free number work?

A toll-free number gives customers a way to reach your business within an agreed calling area. Incoming calls can be routed to an eligible business number or compatible phone system. Coverage, routing and number availability are confirmed for your setup.

Are Toll-Free calls free for my business?

Toll-free refers to the caller’s access within the eligible calling area. Your business may pay monthly service and incoming usage charges. We explain the applicable rates, permitted call origins and any restrictions in your quote.

What is included in Domestic & International Long Distance?

Coverage and rates depend on the calling plan and destination. We review Canada/U.S. calling, overseas destinations, landline or mobile rates, included usage and billing increments. Do not assume every destination is included.

Are voicemail, call forwarding and other calling features included?

Available features vary by service and plan. We can review voicemail, caller ID, call waiting, forwarding, line hunting and other options against your business needs, then confirm what is included or priced separately.

Can you support more than one location?

Yes. We review each location’s numbers, existing systems, calling needs and service availability. Your solution can combine different voice services where appropriate, with the scope confirmed for each address.

What installation and one-time charges should I expect?

Charges depend on the service, equipment and work required. Your quote identifies applicable activation, installation, equipment and migration costs separately from recurring service charges, along with any optional services or usage rates.

Will Selectcom Telecom help me switch and get started?

We review your current services, confirm the agreed scope, coordinate eligible number transfers and plan installation and testing. Our team explains the setup and support process before your service goes live.

Still have a question? Talk to our support team.

THE SELECTCOM TELECOM DIFFERENCE

White Glove
Telecom Service.

We take care of the details.
You take care of your business.

We listen.

Review your users, numbers, call flows and current setup.

We coordinate.

Plan number transfers, configure phones and schedule installation.

We stay involved.

Train your team and help with changes as your business grows.

A business phone presented on a white-gloved hand

LET’S START WITH YOUR BUSINESS

Let’s make every
call work better.

Tell us about your team, your current phone system and your locations.
We’ll help you work out the next step.